We work by area
Each weekday covers a different part of the metro, so we are not crossing Denver twice in an afternoon. When you book we will tell you which day your address falls on. It keeps visits punctual.
How we work
No mystery, no rotating crew, no guessing
Plant care usually goes wrong the same three ways: a different person every visit, watering on a schedule nobody adjusts, and no record of what was done. We set the service up to avoid all three.
01 · The same face
One person, assigned to your space
There are two of us. Every account is assigned one technician, and that is who you see every visit. No dispatcher, no subcontractors, nobody new turning up unannounced.
It means your plants get remembered. By the third visit we know the radiator dries out the corner in November, the ficus drops leaves every time it moves, and the pothos on the shelf came from your grandmother.
02 · The first visit
We read the room before recommending a plant
Nearly every struggling plant we get called about is in the wrong light. So the first visit is about your space, not a catalog.
- Which way each window faces, and how that changes in winter
- Moisture down at the roots, not at the surface
- Vents and radiators, the usual cause of mystery brown edges
- What you already own. Healthy plants stay put, and cost you nothing
- How much looking after you want to do
Phone and video calls are free. An in-home visit starts at $65, confirmed when we book.
03 · The method
We measure the soil. We do not guess at it.
Watering weekly is what kills most houseplants here, because a plant drinks two or three times more in July than in January. We bring proper meters to every visit and take three readings from each plant.
3
How wet the soil is
Every plant gets its own target number. Your fiddle leaf might be a 3, the ZZ a 1. You check the reading instead of counting days, which is why it survives a holiday.
7.4
How alkaline it has gone
Denver tap water is hard, and over months it shifts the soil until roots stop being able to absorb nutrients sitting right there. New leaves come in pale. The meter catches it early.
1.9
How much mineral has built up
Hard water and feed both leave salts behind every time you water. They collect, burn roots, and brown the leaf tips. Almost everyone reads that as thirst and waters more.
All three look like ordinary watering mistakes from the outside. Measuring is what tells them apart, and it is why we adjust your feeding as well as your watering.
04 · In writing
A care guide after every visit
You should not have to remember what we said in your hallway. After every visit you get a short guide covering your plants one at a time: what we did, the watering number to check, whether the spot is working, and what to watch for.
It also says what is normal next. A newly repotted or moved plant often looks worse before it looks better. Knowing that in advance is the difference between waiting it out and throwing it out.
05 · Scheduling
A set day and time, not a window
"Sometime Tuesday afternoon" is not something you can plan around. Regular clients get one day and one time, and it does not drift.
Weekdays, and a time held for you
Monday to Friday. The moment we discuss a time it goes in the calendar, before you have even confirmed, so the slot is still there when you reply. If something has to move, you hear it from us first.
06 · Ongoing care
Catching problems while they are small
Watering is the smallest part of a visit. Most of it is looking for the problem that is three weeks away.
- Watering to each plant's number, adjusted for the season
- Checking leaf undersides for pests before you can see them
- Pruning, dead leaves out, dusting so leaves can work
- Turning plants so they grow evenly instead of leaning
- Feeding in the growing season, easing off in winter
- Flagging anything heading for a bigger pot next spring
07 · Choosing plants
We pick the actual plant, not one off a list
Years of running a plant department teaches you to spot a healthy specimen before the problems show. We choose each plant in person and turn down the ones that are not up to standard. You get the plant we would put in our own house.
Pots matter as much as plants: the right size for the roots, proper drainage, and suited to the room. We keep the pots in a room matched to each other, because three unmatched pots in one view is what makes a space look unplanned.
08 · Quotes
Everything in writing, in plain English
Budget first
On anything involving pots or an install, we ask what you want to spend before designing. It is an awkward question, and it saves designing a proposal you were never going to buy.
Itemized, not a lump sum
Every quote lists lines you can read, like "Monstera: repot from 10 inch to 12 inch, moss pole added". Strike a line and we will requote it.
Good for 30 days
If you accept, the quote becomes the invoice. The number you approved is the number you are billed. Nothing gets added afterwards.
Common questions
Before you call
Do I have to sign a contract?
No. Regular care runs month to month and you can pause or stop whenever. An install does not commit you to ongoing service either.
Can you work with the plants I already have?
Yes, and we would rather. Healthy plants stay where they are and cost you nothing. If something cannot be saved we will say so, rather than quietly bill you to keep it alive.
What if a plant dies?
Tell us. On regular accounts we will work out what went wrong and, if it was something we should have caught, make it right. Some losses are nobody's fault, but you should never be left guessing which kind it was.
Do you do outdoor work?
Containers and seasonal planting, yes. We are not a landscaping company, so for lawns, sprinklers and paving we will refer you elsewhere.
How far do you travel?
Across the Denver metro, Monday to Friday, from Broomfield down to Castle Rock. Your rate depends on how many plants you have and where you are, and we confirm it before the first visit.
Can you look after my plants while I travel?
One of the more common reasons people call. Visits start at $40, depending on how much there is to do.
Do you work with businesses?
Restaurants, salons, showrooms, hotels and offices. Commercial work starts with a walkthrough and a design you can see before committing.
Anything else, ask
Call or text and ask. Phone and video calls are free, and we would rather talk you out of the wrong plant than sell you one.